Privacy Policy
Last updated: January 1, 2026
WhiteBird LTD (“we”, “us”) respects your privacy. This policy explains what data we collect, how we use it, and your rights.
1. Data we collect
- Identity data: name, date of birth, government ID for KYC.
- Contact data: email, phone number, postal address.
- Financial data: bank account, transactions, holdings.
- Technical data: IP address, device, browser, usage analytics.
2. How we use your data
- To provide and operate the Services
- To comply with legal and regulatory obligations (AML, KYC, tax)
- To improve product features and prevent fraud
- To send service-related and (with consent) marketing communications
3. Sharing your data
We share data with regulated service providers (custodians, KYC/AML vendors, payment processors), regulators when legally required, and successors in the event of a merger or acquisition. We never sell personal data.
4. International transfers
Data may be processed in countries outside your home jurisdiction. We use standard contractual clauses and equivalent safeguards.
5. Retention
We retain personal data for as long as your account is active and as required by law (typically 5–7 years after account closure for financial records).
6. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, or port your data. Email support@whitebirdholdings.com to exercise these rights.
7. Security
We use encryption in transit and at rest, multi-factor authentication, and continuous monitoring. No system is 100% secure, but we work hard to keep yours protected.
8. Contact
Data Protection Officer — support@whitebirdholdings.com